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COACH CARLY ACADEMY🦮



Puppy Behaviour Consultations & Home Visits

Helping you understand your puppy when everyday challenges become more difficult, persistent or concerning.


Every puppy is different. Sometimes behaviours such as fear, excessive biting, difficulty settling, handling concerns or changes in behaviour need a little more investigation before training begins.


My behaviour support service starts by looking at your puppy’s history, health, environment, routines and the circumstances surrounding the behaviour.


Rather than jumping straight into training, we’ll first work out the most appropriate next step for you and your puppy.

🐶A Confident Start Begins at Home🐶


Puppy behaviour is communication. Biting, barking, chewing, crying and difficulty settling are not signs of a “bad” puppy.


Your puppy may be tired, overstimulated, frightened, frustrated, uncomfortable or unsure what to do.


Together, we’ll explore what may be contributing to your puppy’s behaviour, including their environment, routines and experiences. This helps me determine what support may be appropriate and whether further veterinary or specialist input should be considered.


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🐾Common Puppy Concerns🐾

Fear & Anxiety

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Support for puppies who appear worried, fearful or overwhelmed by people, dogs, sounds, environments or everyday experiences..

Handling Concerns

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Support where grooming, touching, being picked up, veterinary-style handling or other necessary care is becoming difficult.



Persistent or Concerning Behaviour

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Explore behaviours such as excessive biting, barking, guarding, difficulty settling or other behaviour that is causing concern at home.



Confidence & Socialisation

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Support for puppies struggling to cope confidently with people, dogs, environments, sounds or new experiences.


🐾How Puppy Behaviour Support Works 🐾


Behaviour support starts with understanding the whole picture. Before making recommendations, I will learn about your puppy, your concerns and their history so we can identify the safest and most appropriate next steps.

Tell Me About Your Puppy 🐶


Before booking a consultation, complete my detailed Puppy Behaviour Questionnaire. This gives me important information about your puppy’s history, health, daily routine, environment and the behaviour you are concerned about.











Behaviour Screening 💻


After completing the questionnaire, book a 30-minute online Behaviour Screening. We’ll discuss your concerns in more detail and decide whether I am the right person to support you and your puppy.











Price: £40

Assessment & Next Steps 🏠


If I’m the right person to support you and your puppy, the next stage is a 90-minute home behaviour assessment.


This allows me to observe your puppy in their normal environment, gather further information and determine the most appropriate way forward.


Following the assessment, I’ll explain my recommendations. These may include private 1:1 training, management changes, veterinary investigation or referral to another appropriately qualified professional.


Price: £125

Tell Me About Your Puppy 🐾


Before booking your Behaviour Screening, please complete this questionnaire as fully as possible.


The information you provide will help me understand your puppy, your concerns and whether I am the right person to support you.


In some circumstances, I may recommend speaking with your veterinarian or another appropriately qualified professional before we proceed.

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Sex

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Is your puppy neutered/spayed?

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Where did your puppy come from?

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Is your puppy currently registered with a veterinary practice?

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Does your puppy have any known health conditions, injuries or ongoing pain concerns?

Please select ONE answer only

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Is your puppy currently taking any medication?

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Has your puppy had a recent veterinary examination?

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Please describe what your puppy actually does rather than what you think is causing it.

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How often does it happen?

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Has your puppy ever growled, snapped, lunged at or bitten a person?

Please select ALL that apply

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Has your puppy ever growled, snapped, lunged at or bitten another animal?

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Are you currently worried that your puppy may seriously injure a person or another animal?

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Please include adults, children and other animals.

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Have you previously sought help for this behaviour?

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Confirmation checkbox — REQUIRED

I understand that submitting this form does not guarantee that Coach Carly will be able to accept my puppy's case. Where appropriate, I may be advised to contact my veterinarian or another suitably qualified professional.

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Privacy checkbox — REQUIRED

I consent to the information provided in this form being used to assess my enquiry and contact me about puppy behaviour support.

Frequently Asked Questions

When should I arrange a puppy consultation?

You can arrange support before your puppy arrives or at any stage after bringing them home. Early guidance can prevent small concerns from becoming established habits.

Can you help before we collect our puppy?

Yes. A pre-puppy consultation can help you prepare equipment, sleeping arrangements, toilet routines, feeding plans and the first few days at home.

Is puppy biting normal?

Mouthing and biting are normal puppy behaviours, but they still need thoughtful management. We will look at sleep, arousal, play, chewing needs and appropriate redirection.

Do you offer home visits?

Yes. Home visits are especially useful for toilet training, settling, sleep, family routines, puppy-proofing and behaviour that happens inside the home.

Can the whole family attend?

Yes. It is helpful for everyone involved in the puppy’s care to understand and follow the same training plan.

Do you use punishment?

No. Training is kind, ethical and reward-based. We focus on understanding the cause of the behaviour, managing the environment and teaching the puppy what to do instead.

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Ready to Understand Your Puppy’s Behaviour? 🐾


Start by telling me about your puppy and the behaviour you’re concerned about. Your detailed questionnaire will help me understand your situation before we meet and make the most of your Behaviour Screening.